Who was the rudest customer you've ever had, and how did you deal with them?

My employee Tom had a customer on the phone who was just cussing him out. Tom: I'm more than willing to help you sir, please stop cussing. Customer: (more cussing) Tom: What would your mother…

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Did you ever end up benefiting, in some way, from a crime that you were the victim of?

Yep. I had chained my bicycle up outside of M&S while I went to Wetherspoons figuring it was a fancy enough place that people wouldn't go stealing from outside of it. Add in the fact that my bik…

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